Leadership and Management

8 hrs

​

In this course, the complexities of the multiple roles leaders play are examined. Participants are taught the roles of supervisors, managers, and leaders, as well as, the differences and similarities between those roles. Additionally, they'll understand the role various personality styles play and their impact on success.

​

Components

• Definitions of management, the management process, and leadership.

• Skill distribution among top, middle, and first-line managers.

• Chain-of-command and its impact, positive and negative.

• Responsibility, authority, and communications.

• Management versus leadership.

• Creative problem solving.